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The Cedar Room A place for cigar storage and cigar accessories discussions. |
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03-12-2004, 06:37 AM | #1 |
Member
Join Date: Feb 2004
Location: Toronto
Posts: 144
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Got beef...
w/ Xikar...
Yesterday, my concierge rings me up and tells me I’ve got a package COD. I’m like yay. UPS guys brings me a box, I pay him 23.98 for handling/duty/tax. I was sure it was my Xikar Xi2 cutter. I tear the box open find it’s a Xikar Xi?! I’m like WTF. Ok, got to get to work so I’ll deal with it later. I come home from work and go to pick up mail from the concierge, and bam another package. I’m thinking it’s the cigar DVD I ordered. I take the box, run to my apartment, tear it open and lo and behold another Xikar but an Xi2 this time, just like I ordered from another retailer. Turns out the first one was from a different vendor. After doing some thinking I recall I was on the Xikar website filling out the order form until I realized I was ordering for $39 the Xi cutter not the Xi2 . I didn’t proceed with the order, yet it went thru somehow. No order confirmation email, nothing. Glitch in their system, I don’t know. I emailed them last night to rectify this. I don’t want to pay USD$39 for an Xi + USD$15 for shipping + duty/taxes of CDN$23.98 for a total of USD$72!! Waiting to hear back from em. Now I got two cutters when a week ago I was desperate to have 1. Go figure. |