Go Back   Cigar Weekly Community Forums and Discussion Groups > Smoking Post > The Cedar Room

The Cedar Room A place for cigar storage and cigar accessories discussions.

 
 
Thread Tools Display Modes
Prev Previous Post   Next Post Next
Old 09-15-2006, 05:19 AM   #20
Bigfeet
Starting Member
 
Join Date: Jun 2002
Location: Winter Park, FL
Posts: 13
Quote:
Originally Posted by mhotek
Sorry, I'm one of the people who doesn't care what Cigar Oasis said about the warranty.

We're a distributor. Actually, we're the only true distributor in that we sell these pre-dominantly to wholesale accounts and we do 100% of the customer service on them. (The other two "distributors" buy in large quantity, retail them, and then make you go back to Cigar Oasis for any service on them.)

I don't care what their warranty is on them. When they don't work, we replace them, end of story. Give Jen a call at 740-548-5880 and tell her you have a Cigar Oasis that isn't working anymore. We'll get a replacement sent out to you. (It would be a lot easier if everyone would get them from us in the first place (pricing isn't any different) and then issues like this would never happen, but that's just wishful thinking.)

Anyway, give Jen a call and we'll get a replacement sent out.
Well, now I know where I will be purchasing mine in the near future.

Too bad more companies are not like mhotek's.


Bigfeet
Bigfeet is offline   Reply With Quote
 

Bookmarks
Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


All times are GMT -8. The time now is 03:27 AM.