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Old 02-22-2011, 06:35 PM   #1
bsslack
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Join Date: Jul 2003
Location: A Lone Star State
Posts: 7,410
A Super first time customer experience with an online vendor

I don't comment much on vendors,

Buuut, I had such a good experience, I thought I should share.

I do reviews from time to time and a Member commented that He saw a great deal online for the brand I had reveiwed and passed it on in a thread. I checked it out and it was a very good deal. 14 Brand named cigars for under $50 bucks. So, I went online to Smoke Inn Cigars ( www.smokeinn.com ) and placed my order. Today, I received said cigars and I was more than impressed, here's why.

Inside the box was a heavy duty Logo'd guillotine cutter and a Hand Written note specifically commenting on the primary cigars and Thanking Me for shopping there, signed by a real Human Being! The 14 cigars were in 3 separate reclosable bags, each with a small Humi pack inside. Plus confirmation emails for the order, etc.

That's: Thoughtful packing, useful extras, Great Cigars at a Great Price and a hand written note, for a $54 special sale (including shipping) that I know They made little profit on. The total package cost less than the 7 La Aroma de Cuba Mi Amour's would be if I bought a fiver and 2 more, alone. The other smokes were all Brand Name cigars as well AVO, CAO La Traviata, Torano (50th anni) Padilla etc.

I don't think I've been happier with a first time purchase from an online retailer, ever.

That's a place I can do business with.






Cheers!


slack
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Last edited by bsslack; 02-22-2011 at 08:23 PM. Reason: typogramaticalerrror
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