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Old 05-13-2008, 06:58 PM   #7
Peterg
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Join Date: Jul 2005
Location: Randolph, NJ
Posts: 939
i found the turnaround time to be faster than that. I contacted customer service before sending it in, and she gave me the info to send it, and I had my replacement in like 5 days i believe. This was with a cutter, but I'd assume it will be the same type of thing. BTW, they always seem to replace rather than repair, so beware if your lighter is engraved or anything like that.

Good luck
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