|
The Cedar Room A place for cigar storage and cigar accessories discussions. |
|
Thread Tools | Display Modes |
04-16-2006, 04:39 AM | #1 |
Club Member
Join Date: Nov 2003
Location: Dearborn, MI
Posts: 1,361
|
Kudis Also To Heartfelt And Viper
Just wanted to put in a good word for David at Heartfelt industries. I bought a lighter last week from them and it came lightening fast, but after using it, didn't seem to be working right. I wrote David and he had some suggestions. I tried them but things got worse. After e-mailing him Saturday morning, I get two e-mails that afternoon. One saying the lighter shouldn't be acting that way, and the second that a new one was in the mail.
Top notch service from a top notch fellow. Heartfelt and David are great to deal with.
__________________
" Laugh it up fuzz ball!" |