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Old 08-02-2005, 06:26 AM   #32
JCole311
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Join Date: Jan 2005
Location: Tampa, FL
Posts: 2,378
Awesome customer service!

I sent back one that wasn't working, and explained the problem. I also asked if they were going to replace it to replace with a black one (I had grey). They e-mailed me that they received it, and I got my new BLACK one yesterday.

Great job Xikar! I'll be sure to buy more from you
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