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Old 10-25-2017, 02:03 PM   #1
N8DCJ
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cigarandpipes.com

I recently placed an order with one of our advertisers C&P , there was an issue , I felt I was charged too much , sent an email to customer service , was given an explanation that spelled out the situation and they were correct , but , they went above and beyond and worked with me on a discount and everyone was happy , especially me

I have had several transactions with them and all have been 100% , very fast on the shipping and any questions....

I highly recommend them as a merchant !!

A very happy customer...

Dan
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Old 10-25-2017, 02:34 PM   #2
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AGREE 100%
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Old 10-25-2017, 03:53 PM   #3
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Hope you guys are clicking through the link so they see it as a conversion!

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Old 10-25-2017, 04:57 PM   #4
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Doh , I forgot to this time ... did last time though
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Old 10-26-2017, 04:09 AM   #5
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I always go through the link. I have always had excellent service. I just wish that they carried more of my favorites. For example, they carrier Punch cigars, but they don't carrier all of them, and don't carry some of my desired sizes or wrapper. But they're service is excellent, as is the price.
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Old 10-26-2017, 10:20 AM   #6
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I've ordered through them 3 times and never had a problem.
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Old 10-26-2017, 10:22 AM   #7
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Joe and company have some of the best communication and customer service I have ever encountered.

Order with confidence.
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Old 10-26-2017, 07:02 PM   #8
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Originally Posted by BigO View Post
Joe and company have some of the best communication and customer service I have ever encountered.

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Old 10-26-2017, 07:07 PM   #9
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Originally Posted by Rob G View Post
I always go through the link. I have always had excellent service. I just wish that they carried more of my favorites. For example, they carrier Punch cigars, but they don't carrier all of them, and don't carry some of my desired sizes or wrapper. But they're service is excellent, as is the price.
ANYTHING you guys want that they are not stocking, let me know. I'll reach out to Joe and see if he can get them added to his stock.

John
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Old 10-27-2017, 08:40 AM   #10
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ANYTHING you guys want that they are not stocking, let me know. I'll reach out to Joe and see if he can get them added to his stock.

John
Off the top of my head I'd say the Punch Maduro line. They carry the EMS, but not the Maduro. And they don't carry the Roths in either.
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