Cigar Weekly

AZRobbo · 05-11-2003, 09:37 PM

Glad it worked out for you. Interestingly enough I have some recent experience with both Colibri and Dupont.

Three weeks ago I sent in a Colibri and Dupont in for service on the same day. Since Colbiri handles the repairs for Dupont in the US they went to the same address.

The Dupont was repaired and sent back about a week later, the $5 return shipping fee that I sent with it (as mentioned on the Colibiri site - not sure if this applied to Duponts) was returned with it.

The Colibri has yet to be returned (yet the $5 check was cashed).

So it appears that the Dupont may get a little "special" treatment at the repair center.

05-11-2003, 09:37 PM	#13
AZRobbo Starting Member Join Date: Dec 2002 Location: Phoenix, AZ Posts: 62	Glad it worked out for you. Interestingly enough I have some recent experience with both Colibri and Dupont. Three weeks ago I sent in a Colibri and Dupont in for service on the same day. Since Colbiri handles the repairs for Dupont in the US they went to the same address. The Dupont was repaired and sent back about a week later, the $5 return shipping fee that I sent with it (as mentioned on the Colibiri site - not sure if this applied to Duponts) was returned with it. The Colibri has yet to be returned (yet the $5 check was cashed). So it appears that the Dupont may get a little "special" treatment at the repair center.