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The Cedar Room A place for cigar storage and cigar accessories discussions. |
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07-23-2006, 11:00 AM | #1 |
Herf Meister
Join Date: Jan 2006
Location: and of lincolnL
Posts: 5,127
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Xikar fixed and returned my cutter in six days total. For fr
It broke after two months of use . the spring inside broke. Man I realy liked this cutter.
The Puff
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It doesn't matter if you think you can walk on water. It's how you walk on land that matters. Ok I must confess. I am and always will be an Opus whore. Life is too short to smoke cheap cigars. |
07-23-2006, 11:05 AM | #2 |
Club Member
Join Date: Jul 2005
Location: NC
Posts: 4,702
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Send it back to them. They'll send you a new one.
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You can fix ignorance, but stupidity is bone-deep. |
07-23-2006, 11:30 AM | #3 |
Herf Meister
Join Date: Jan 2006
Location: and of lincolnL
Posts: 5,127
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Thanks again, I'l do that.
The Puff
__________________
It doesn't matter if you think you can walk on water. It's how you walk on land that matters. Ok I must confess. I am and always will be an Opus whore. Life is too short to smoke cheap cigars. |
07-23-2006, 11:39 AM | #4 |
Starting Member
Join Date: Jan 2006
Posts: 75
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Next time first take the cigar out of the tube
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07-23-2006, 11:48 AM | #5 | |
Herf Meister
Join Date: Jan 2006
Location: and of lincolnL
Posts: 5,127
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Quote:
The Puff
__________________
It doesn't matter if you think you can walk on water. It's how you walk on land that matters. Ok I must confess. I am and always will be an Opus whore. Life is too short to smoke cheap cigars. |
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07-23-2006, 01:09 PM | #6 |
Herf God
Join Date: Dec 2002
Location: Tallahassee, FL CSA
Posts: 36,585
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"The rights we have today we may consider as natural rights, but they were won by blood, sweat, sacrifice, and death." Dwight D. Eisenhower http://members.cox.net/classicweb/email.htm The only good terrorist is a dead terrorist!!!! |
07-24-2006, 09:04 AM | #7 |
Starting Member
Join Date: Apr 2006
Posts: 28
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Had this happen on my Lapis cutter within a day of getting it but Christy was real good at getting it fixed and returned. She even sent me a cool XIKAR pen for the trouble.
Christy MaGuirk Customer Service Manager www.xikar.com info@xikar.com 888-266-1193
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-- Lorne -- -In Beer there is Strength... -In Wine there is Wisdom... -In Water there is BACTERIA!!! -- Old German Proverb "Beer is proof that God loves us and wants us to be happy." -- Benjamin Franklin |
07-24-2006, 09:14 AM | #8 |
Herf God
Join Date: Jan 2003
Location: Overland Park, Kansas
Posts: 30,271
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xikar customer service !
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The power of accurate observation is commonly called cynicism by those who have not got it George Bernard Shaw The urge to save humanity is almost always a false front for the urge to rule it H. L. Mencken The welfare of humanity is always the alibi of tyrants Albert Camus The Land of the Free Because of the Brave |
07-24-2006, 11:01 AM | #9 |
Herf Meister
Join Date: Jan 2006
Location: and of lincolnL
Posts: 5,127
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Thanks for the help. Italked to Phillip as Christy was real busy. I They will fix or repsir at no charge They realy are the best.
The Puff
__________________
It doesn't matter if you think you can walk on water. It's how you walk on land that matters. Ok I must confess. I am and always will be an Opus whore. Life is too short to smoke cheap cigars. |
07-24-2006, 12:45 PM | #10 |
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Posts: n/a
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They should be the best; they get the most practice.
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